Frequently Asked Questions
Find answers to common questions about our products and services
Can I sign up using my email only?
The registration process requires a mobile number, but you can also provide your email address for account notifications and password recovery.
Is mobile number verification required?
Yes, to ensure your account is secure, you must verify your mobile number during registration. A code will be sent to your mobile for confirmation.
How long does delivery take?
Delivery is usually completed within 2 to 5 business days, depending on your location.
How can I track my order?
After your order is shipped, you will receive a tracking link via SMS or email. You can also check your order status in your account dashboard.
What payment methods are accepted?
We accept bKash, Nagad, Rocket, cash on delivery, and credit/debit cards through secure payment gateways.
What should I do if I receive a damaged or wrong product?
Contact our customer service with order and product details for a quick resolution or refund.
How do I find the right size?
Each product page has a detailed size guide to help you choose the best fit.
